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Iren workshop

As part of the master program in Service design at Politecnico di Milano, we were asked by Iren, an Italian energy company, to design an app that will improve internal communication and promote trust within the company. Co-op with Iris Pansini, Dora Karadima, Anand R Möorthy.

Desk research

Desk research

During the research in class, we’ve noticed that almost half of Iren’s employees work in physical positions, and that the vast majority of them is above 35 years old.

Field research

Field research

With these facts in mind, we continued to the field research, and conducted several interviews with Iren employees on the company’s waste plant in Turin.

Persona

Persona

Based on the interviews, we defined a persona and its main problems and opportunities.

The concept - IrenMan

The concept - IrenMan

IrenMan is an app for Iren employees, that enables physical and mental support during daily work, while creating a culture of health & wellbeing

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